Terms Of Use

Terms and Conditions Agreement between User and TeamSend.org

The term “User” or “User Account” as referred to in these Terms and Conditions includes all (a) Owner Accounts (b) Administrator Accounts, (c) Member Accounts, (d) Guest Accounts and (e) Donor. The term “Service” refers to the website and services offered by TeamSend.org. This Terms and Conditions Agreement is a legally binding contract between each User and TeamSend.org regarding Users’ access to and use of this Service. By accessing this Service or by registering an account the User agrees to the terms and conditions as outlined in this legal notice. These Terms and Conditions may be modified or terminated by TeamSend.org without prior notice at any time for any reason. Any such modification or termination will be effective immediately following the posting or removal of such terms of conditions from this website. The User agrees to review these Terms and Conditions from time to time and agree that any subsequent use by the User of this website following changes or termination to any or the terms or conditions shall constitute your acceptance of all such changes or termination.

Eligible Users:

You must be 18 years or older to use this Service.

Limitation of Liability:

TeamSend.org shall not be liable for any direct, special or consequential damages that result from the use of, or the inability to use, this Service, even if TeamSend.org has been advised of the possibility of such damages. Users agree not to involve TeamSend.org in any litigation that occurs due to using the website.


The User agrees to indemnify, defend, and hold harmless TeamSend.org, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable legal fees, resulting from any violation of these Terms and Conditions or any activity related to the User’s account (including negligent or wrongful conduct) by the User or any other person accessing the website using the User’s account.

Modification or Suspension of Service:

Each User understands and agrees that TeamSend.org reserves the right to modify, suspend, or discontinue any part or all of the Service at anytime without notice, and that TeamSend.org will not be liable to any User, person or third party for doing so.

Right to Remove User Accounts:

TeamSend.org reserves the right to deactivate, block or delete any User Account and associated content for any reason at any time without notice.

User Created Content:

TeamSend.org is not responsible for any content uploaded by its users and does not endorse any user-defined information. Users are responsible for all content posted and activity that occurs under their account. TeamSend.org disclaims any warranty and is not responsible regarding the timeliness and accuracy of any User content. Users may not create or upload any vulgar, threatening, abusive, libelous, defamatory, obscene, pornographic, destructive, malicious, or otherwise unlawful content of any kind. Users may not defame, abuse, stalk, harass, threaten or otherwise violate the legal rights of others, including without limitation, rights relating to privacy and publicity. Users may not post, transmit, link to, or otherwise distribute any information or software which contains a virus, trojan horse, worm or other harmful or disruptive components. Users may not upload any information that would be in violation of local, provincial, national, or international law, including copyright laws. TeamSend.org does not screen user information, content or activity, including but not limited to user profiles, images, files or comments, prior to inclusion into the service. Users understand they access the service at their own risk and that they or their equipment may be exposed to or harmed by objectionable content or files that may have been posted to the service. TeamSend.org may, but is under no obligation to, remove or block any content or account that we determine in our sole discretion to be objectionable or disruptive or in violation of the terms of this agreement

User Account Responsibilities:

Users agree to be responsible for maintaining the confidentiality of any passwords or other account identifiers chosen by the User or are assigned as a result of any registration, and agrees to be responsible for activities that occur under such password or account. Users agree to notify TeamSend.org of any unauthorized use of their password or account. TeamSend.org shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, users’ failure to comply with this section.

No Guarantee of Service:

TeamSend.org is not liable for any failure, disruption, cessation or closure of our Service or of any associated third party that prevents access to our Service temporarily or permanently.

TeamSend.org does not guarantee the service to be error-free or that the service will meet User requirements or that the service will be uninterrupted.

Transmission of Information:

TeamSend.org is not liable for any loss or damage Users may experience or costs Users may incur as a result of any electronic transmissions with TeamSend.org or through its Service, including the exchange of email with TeamSend.org.

Storage of Information:

TeamSend.org is not liable for any loss or damage Users may experience or costs Users may incur as a result of the presence, loss, or alteration of any data or information stored on the Service.

Unintentional or Unauthorized Release of Information:

TeamSend.org is not liable to any User in the event that User information is unintentionally released by TeamSend.org or accessed by third parties without TeamSend.org’s authorization or consent.

Use of Collected Information:

Any User with access to Donor, and Guests personal information, including emails, collected through the system shall not disclose, rent, or sell any such information to any third party, and agrees that they will use such information obtained using the Service for project related purposes only. TeamSend.org will not be responsible or liable, directly or indirectly, for any damage or loss caused by the use of User personal information by any other User.

Disclosure of User Information:

TeamSend.org may disclose User records or information as necessary to (a) comply with a request for assistance from any User, (b) comply with legal process, or (c) address claims from third parties that any content violates their rights.

Service and Processing Fees

Our credit card processor, Stripe, charges a credit processing fee of 2.9%  +  $.30 per transaction. TeamSend charges a 2.9% service fee. A typical $50 donation has $3.20 deducted from the total amount to cover the fees. The total donation to the non-profit is then $46.80. Donors have the option of covering these fees, in addition to their donation, so the full amount of the donation goes to the non-profit. When the donor chooses to cover the fees, Stripe uses a formula to calculate the fees. The formula can be found here. Using this formula, a typical $50 donation is assessed a $3.40 fee, which is added to the donor’s total amount.

Responsibility Regarding Donations:

TeamSend.org does not review or verify the value or legitimacy of any organizations, individuals or other entities that solicit or accept donations through the Service. Donors and Users should perform their own research and study before donating to, or raising funds on behalf of, any entity. TeamSend.org asks any User who discovers a problem or potential problem with regards to this matter to contact TeamSend.org at info@TeamSend.org or contact us through the TeamSend.org website. TeamSend.org is under no obligation to take any action in such cases.

Public Access to Online Donation Pages:

As a TeamSend.org user, the online fundraising page you create will be publicly available on the Internet, for all to see, including Internet search engines. Your fundraising page is not visible to the general public on TeamSend.org, but can be seen by anyone who has access to your unique URL. There are no hidden or private donation pages. Donor information and donation amounts are not visible to the public. System Users may still access all donation details, including donor name, email and amount, via internal system reports.

Solicitation and Use of Donations:

User agrees not to use TeamSend.org to manage projects or raise donations for any organization or event involved in offensive, illegal or harmful activities. Doing so will result in removal of your project(s) and immediate termination of your account. TeamSend.org reserves the right to refuse service to any User or project it deems to be in poor taste. As a condition of using our service, you represent to us that: (a) The funds you obtain through the Service will be used solely for the purposes stated in the information and materials you post on the Service, including the costs of project management, overhead, fundraising and fees applicable under this Agreement. (b) You will comply with all relevant local, state, and federal laws applicable to you when you solicit funds, particularly but not limited to the laws relating to your marketing and solicitation for your project.

Records of Donations:

TeamSend.org does not warranty the accuracy of donation amounts, donation details or donor records made through the Service. Users should maintain independent records of all donations made through the Service. Users assume all responsibility for any errors or adverse consequences that arise from relying upon Service records or reports for deductions, receipts or tax purposes.

No Guarantee of Fundraising Success:

TeamSend.org does not guarantee any level of success in terms of fundraising or donations.

Transaction Payments:

TeamSend.org processes payment transactions through 3rd-party payment solution provider Stripe. TeamSend.org is not a banking entity and does not handle any donor funds or transactions. All funds are handled directly through Stripe and deposited into User’s Stripe account. Users will not hold TeamSend.org liable or responsible for any funds or tax obligations regarding funds paid to Stripe. TeamSend.org is not responsible for any failures on the part of our third party payment processors. TeamSend.org is not the same company as Stripe. All Users understand and agree that Stripe may adjust their transaction fees at any point and such changes are beyond the control of TeamSend.org. All fees are deducted from each incoming online donation automatically. Neither you, your team members, nor your donors are ever billed anything. In order to provide our service for free to churches, non-profit organizations, and missionaries, TeamSend.org automatically deducts 2.9% from each online donation. There are no fees for offline donations (i.e., donations given via check or cash). Our payment-processing partner, Stripe, currently charges an additional 2.9% plus $0.30 per transaction, as a card processing fee. This means a $50 donation, for example, is assessed $3.20 in fees.

Responsibilities Regarding Donations:

We are not responsible for any solicitations or requests for funding or donations that may turn out to be fraudulent, irresponsible, or otherwise advertised in bad faith.

Tax Deductions:

Your non-profit organization, not TeamSend.org or Stripe, will be responsible for issuing tax-deductible receipts on team campaigns. TeamSend.org makes no guarantee as to whether any donation using TeamSend.org for a personal fundraising campaign (rather than a team campaign) is deductible for tax purposes. Typically, donations made via TeamSend.org for a personal fundraising campaign, are considered as gifts to individuals, and are not tax-deductible. Always consult a qualified tax lawyer, accountant, or professional before determining whether, or to what extent, a particular payment may be tax deductible.

Third Party Links and Websites:

The Service may permit a User to post links to other websites or resources on the Internet. When any User accesses any third party link or website, they do so at their own risk. TeamSend.org will not be responsible for any damage, loss or offense incurred by doing so. The inclusion of any such link does not imply endorsement by TeamSend.org.


TeamSend.org may subcontract all or any portion of its Service, including but not limited to storage, networking, hardware, programming, tech support, maintenance and software. TeamSend.org is authorized to disclose any information as is reasonably necessary to perform its duties through any subcontractors.

Customer Service:

TeamSend.org does not provide customer phone support, but will provide limited customer support through email or online through our website.


User acknowledges that TeamSend.org may use User’s brand, logo or organization name in conjunction with promotional activities and tools and used by TeamSend.org.

User Suggestions or Information:

You grant TeamSend.org permission to use, develop, reproduce, display, perform, modify, transmit, and distribute for any User-generated suggestion, idea, or concept without any compensation.

Choice of Law and Venue:

This Agreement shall in all respects be interpreted and construed with and by the laws of the State of Colorado, excluding its conflicts of laws rules, and the United States of America. Any lawsuit or other action to resolve any dispute arising in connection with or on account of any breach or alleged breach of this Agreement shall be brought in a state or federal court in the State of Colorado having jurisdiction and venue over the action. For this purpose, each User waives any objection or defense based on lack of personal jurisdiction.

Failure to Enforce:

The failure of TeamSend.org to enforce any provision of these Terms and Conditions does not constitute a waiver of such right or provision.

Privacy Policy:

For information on how User information is collected and used by TeamSend.org, please consult our Privacy Policy.

Reporting Violations:

To report any violation of these terms and conditions, please contact info@TeamSend.org


This service is copyright ©2015 TeamSend.org. All rights reserved.